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GP Liaison Program

What is the GP Liaison program?

The GP Liaison program is a joint partnership between NT PHN and NT Health designed to:

  • improve the referral process, system navigation and the transition of care for patients between primary and hospital care
  • engage and build sustainable relationships between the busiest NT hospitals and general practice to support patient management and continuity of care
  • support the development and implementation of collaborative models of care and pathways
  • identify emerging issues impacting on GP engagement, collaboration and integration activities, with a solution focused approach
  • improve collaboration and integration of NT HealthPathways.

What is a GP Liaison Officer?

GP Liaison Officers are experienced GPs who strengthen coordination between primary health services and the hospital system. They use their clinical expertise to improve referral pathways, discharge processes and communication between providers. Working closely with hospital clinicians, general practitioners, Aboriginal Community Controlled Health Organisations (ACCHOs) and other partners, GP Liaisons help patients receive the right care, supporting better outcomes and reducing healthcare gaps across the Territory.

Who is my GP Liaison?

We have 2 GP Liaisons in the NT, Dr Roxane Craig in Darwin and Dr Kelly Banz in Alice Springs. Working across Royal Darwin, Palmerston and Alice Springs Hospitals, they have helped reduce rejected GP referrals and improved coordination through outpatient waitlist management, local specialist education and shared care programs in renal and endocrinology. They are strong advocates within hospitals to improve completion of discharge summaries to facilitate transitions of care from acute to primary care.

Both Roxane and Kelly welcome conversations about challenges, opportunities and ideas to navigate the hospital system and strengthen the GP Liaison Program. Contact your relevant GP Liaison if you wish to discuss this or sign up to receive the monthly update. 

Dr Roxane Craig
Monday to Friday
08 8922 8789
0474 976 250
rdph.gpliaison@nt.gov.au

Dr Kelly Banz
Monday and Tuesday
08 8958 2521
0437 033 142
ash.gpliaison@nt.gov.au